MIT Sloan

Gary Waters / Ikon Images Disability-related innovations are all around us. Curb cuts in sidewalks, originally designed for wheelchair users, benefit caregivers with strollers, travelers with suitcases, and delivery workers with hand trucks. Automatic doors intended for individuals with mobility impairments are convenient for all. Blurred backgrounds in video calls, standing desks and ergonomic keyboards,

Ellice Weaver/Ikon Images Operational efficiency is critical for both financial success and customer satisfaction. Efficient systems, characterized by minimal buffers and idle time, tight schedules, and maximum asset utilization, allow organizations to do more with less, thereby boosting revenue and appealing to time-sensitive customers. However, such systems often lack resilience, increasing an organization’s vulnerability to

For the fifth year in a row, MIT Sloan Management Review and Boston Consulting Group (BCG) have assembled an international panel of AI experts that includes academics and practitioners to help us understand how responsible artificial intelligence is being implemented across organizations worldwide. In our first post this year, we explored how organizations should think

Brian Stauffer/theispot.com Imagine you’re Gabrielle, a senior leader at a fast-growing tech company. Two of your top performers are also your biggest headaches, and they’re making everyone miserable — most of all, you. One is technically brilliant but undermines colleagues’ ideas with sly sarcasm and strategic inaction. The other is a creative powerhouse but belittles

Matt Chinworth/theispot.com Executives tracking the latest news about quantum computing might conclude that with technical milestones still to be reached, the prudent approach is to watch and wait before investing. But that overlooks what other, bolder companies recognize: Quantum computing is an enabling technology, and user organizations have a critical role to play in shaping

PPaint/Ikon Images On a rainy Tuesday in London, the leadership team of a consumer goods company reviewed two business decisions: “Where should we open our next five stores?” and “Should we pivot the brand toward wellness?” Generative AI had been used to support the decision-making process for addressing both questions. The team ended up with

In this episode of Me, Myself, and AI, host Sam Ransbotham speaks with Vineet Khosla, CTO of The Washington Post, about how AI is reshaping the way news is produced, delivered, and consumed. Vineet argues that journalism itself isn’t broken — but the formats people use to consume news are rapidly evolving, especially as audiences

Eliot Wyatt/Ikon Images For most of modern business times, competitive advantage belonged to whoever had the best ideas. Better ideas meant better products, which meant more customers, which meant more revenue and profit. The entire innovation industry — consultancies, design firms, brainstorming retreats fueled by sticky notes and gallons of La Croix — was built

Carolyn Geason-Beissel/MIT SMR | Getty Images More than a year into using generative AI daily, I wondered whether I was getting the most out of my AI use. There was no benchmark or feedback loop, and no one was grading my sessions with ChatGPT and Claude — until I created a self-audit. I did what

Biotech companies face the same dilemma as businesses in other industries: Innovation drops off dramatically with scale. European biotech Argenx has reached a market value of more than $40 billion, having so far escaped that innovation trap. How has it done this? The company shuns hierarchy and instead organizes into small teams, each dedicated to