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Carolyn Geason-Beissel/MIT SMR | Getty Images It is more fun to lead an organization where people are inspired by the impact they are making than one where money is the main reason — or, worse still, the only reason — people show up. At least that was our experience as business school deans (Richard, of

Matt Harrison Clough/Ikon Images How can recent advances in generative AI tools be applied to transform pricing decisions? By lowering technical and financial barriers, such tools democratize access to sophisticated pricing capabilities, empowering even small businesses to benefit from artificial intelligence without the need for costly, bespoke solutions. There are fundamental differences between GenAI-driven approaches

Carolyn Geason-Beissel/MIT SMR | Getty Images AI platforms have already upended online search in the first few years they’ve been available, and businesses were woefully unprepared for them. Depending on your company’s strategy, AI-driven search can bring significant opportunity or grave risk to its online visibility. Big brands can gain even more market share if

Koivo/Ikon Images The Research The authors conducted a survey of 259 global companies from 2022 to 2023 and interviewed CxOs at four large enterprises. A second survey of 152 companies was conducted in 2025. Respondents assessed their company’s capability for “real-time-ness” overall in 2022 and 2023 and on 13 different aspects in 2025. The authors

Carolyn Geason-Beissel/MIT SMR | Getty Images Crisis leadership is often cast in terms of people displaying extraordinary power, influence, charisma, and superhuman qualities.1 It is thus not surprising that we often assume that strong leaders have complete agency and control over making and executing decisions, especially during crises. Consider this definition of the term leaderism

AI investment continues to fuel the U.S. economy, but many expect it to slow down dramatically in 2026. Agentic AI was the hot topic of 2025, but it remains an expensive early-stage experiment that’s not quite ready for mainstream use. What does this mean for leaders looking to guide their teams? In this video, MIT

Gary Waters/Ikon Images In 2016, Wells Fargo found itself embroiled in scandal when headlines revealed that its employees, under pressure to meet aggressive sales targets, had opened millions of unauthorized customer accounts. The root cause wasn’t just unethical behavior but a flawed approach to performance measurement. When Wells Fargo’s leadership incentivized employees to sell eight

In this bonus episode of the Me, Myself, and AI podcast, Princeton University professor and artificial intelligence researcher Tom Griffiths joins host Sam Ransbotham to unpack The Laws of Thought, his new book exploring how math has been used for centuries to understand how minds — human and machine — actually work. Tom walks through

Carolyn Geason-Beissel/MIT SMR | Getty Images Most organizations treat customer complaints as a source of frustration to be contained, apologized for, and moved off the books as swiftly as possible. But what if those complaints are actually a practical source of innovation? In other words, what about treating complaints as an early-warning system and a

If you’re lucky, your team has talent. What they may lack is the freedom to use it fully. Distributed leadership can unlock employee potential that has been stifled by a traditional workplace hierarchy, by giving teams the autonomy to react quickly and innovate rapidly. This is what the MIT Sloan Management Review video series Leaders